Your Customer Is King!
Your CUSTOMER is the MOST IMPORTANT PART of your business – Your CUSTOMER IS KING!
Without your CUSTOMER, YOU will have NO SALES with NO money coming into your business and, ultimately, you would have NO PROFIT for your business.
But to make a GOOD PROFIT, YOU need a LARGE number of customers buying a LARGE number of products, giving you LOADS of money as SALES.
This is why your CUSTOMER IS KING!
And, you must keep THINKING this.
Many Businesses Don’t Have Enough Customers To Provide Enough Money For The Business To Function
Many businesses that struggle or fail, DON’T have enough CUSTOMERS buying enough products to give the business enough MONEY to function right. Then, there is NOT enough MONEY to cover the COSTS and EXPENSES of the business and the business RUNS OUT OF MONEY and STOPS!!
It is as simple as that.
Focus On The Customer Is The Answer
The answer is to accrue enough CUSTOMERS to provide the business with enough MONEY to pay the COSTS and EXPENSES and to give the business a good PROFIT,
Entrepreneurs and businesses that FOCUS HEAVILY on their TARGET CUSTOMERS and RUN their businesses around their TARGET CUSTOMERS, always do MUCH BETTER and always have greater SUCCESS.
This is known as making the business CUSTOMER-CENTRIC or, in other words, running the business around the CUSTOMER.
Being Customer-Centric, Allows A Business To Think Differently
By being CUSTOMER-CENTRIC and having a heavy FOCUS on the CUSTOMER allows the business owner to think differently about the business and, in particular, think differently about the CUSTOMER.
- Know their target customers well
- Understand their target customers comprehensively
- Understand the need and wants of their target customers
- Understand what products will deliver benefits to their target customers
- Give their target customers what they want & need
- Know how to contact their target customers through their marketing etc.
- Keep talking to their customers
Businesses that treat their CUSTOMERS AS KING and are CUSTOMER-CENTRIC have a far deeper knowledge of their target customers – they know who they are, what they want and what they need and they UNDERSTAND what products to sell to them.
Greater Sales And Profits Result
The result is always more PRODUCTS SOLD, greater SALES, greater REVENUES and greater PROFITS.
Through this knowledge, they also understand how to reach them better through their marketing; their marketing is more targeted, less wasteful and more effective and this creates more CUSTOMERS for the business at a reduced marketing cost.
Create An Army Of Loyal Customers
Over time, this approach accumulates a large volume of CUSTOMERS for a CUSTOMER-CENTRIC business – AN ARMY of LOYAL CUSTOMERS who return time and time again to buy their PRODUCTS and put LOADS OF MONEY into the business.
Let Me Ask You Some Questions
- How CUSTOMER-CENTRIC are you?
- Do you think that your CUSTOMER IS KING?
- How heavily do YOU FOCUS on your TARGET CUSTOMER?
- Do YOU really UNDERSTAND your TARGET CUSTOMERS and what their NEEDS and WANTS are?
- Do your products really deliver the RIGHT BENEFITS to your target customers?
- Do YOU have an ARMY of LOYAL CUSTOMERS buying time and time again from YOU?
Your Sales & Profits Could Be Low, If You Don’t Have Focus On your Customer
If your SALES and PROFITS are LOW, it could be because YOU DON’T FOCUS enough on your TARGET CUSTOMERS and YOU DON’T RUN your business around your CUSTOMER enough, if at all.
It is time to change your thinking:
THINK DIFFERENTLY ABOUT YOUR TARGET CUSTOMERS – THINK YOUR CUSTOMER IS KING!
Set Yourself A New Objective
Set yourself a NEW OBJECTIVE and say to yourself now:
“My OBJECTIVE must be to FOCUS HEAVILY on my TARGET CUSTOMERS and to RUN my business around my TARGET CUSTOMER”.
Whether you are starting a business or you are an established small business, you must design your business plan and business strategy around your customer.
Make your business CUSTOMER-CENTRIC and think that your CUSTOMER IS KING!
If you would like further advice on this, please contact me: Robert@prestigebusinesscoaching.co.uk
Or leave a comment below to engage in the conversation.
THINK DIFFERENTLY, ACT BETTER!
HAVE SMART BUSINESS THINKING & SMART BUSINESS ACTIONS
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