HAVE TOTAL FOCUS ON YOUR CUSTOMER
I have always achieved HIGH SALES AND HIGH PROFITS for my businesses by having TOTAL FOCUS on my CUSTOMERS and by RUNNING my businesses around my CUSTOMERS.
Comprehensive Understanding Of My Customers
I have always put a massive amount of effort into KNOWING & UNDERSTANDING my TARGET CUSTOMERS. This is the starting point of TOTAL CUSTOMER FOCUS.
With this knowledge & understanding, I have been able to provide the RIGHT PRODUCTS for my CUSTOMERS at the PRICES that they wish to pay, using CUSTOMER SERVICE methods that really work and creating a GREAT CUSTOMER EXPERIENCE.
I have also made my MARKETING highly effective by reaching my TARGET CUSTOMERS allowing me to communicate very efficiently with my future and present CUSTOMERS.
My Businesses Have Then Been RUN Around My Customers
With TOTAL FOCUS on creating the following, it has been able to RUN my businesses VERY EFFECTIVELY, creating HIGH SALES and HIGH PROFITS.
- THE RIGHT PRODUCTS
- THE RIGHT PRICES
- THE RIGHT CUSTOMER SERVICE
- THE CUSTOMER EXPERIENCE
- THE RIGHT MARKETING
- THE RIGHT CUSTOMER COMMUNICATION
But it has always started with KNOWING and UNDERSTANDING my TARGET CUSTOMERS.
Ask yourself, now the following questions:-
“Do I really know my customers?”
“Who are my target customers?”
Then try to RESEARCH and UNDERSTAND your CUSTOMERS as well as YOU can and put your knowledge and understanding into ACTION.
If YOU wish to discuss this more fully with me, then please email me at Robert@prestigebusinesscoaching.co.uk
Or please leave me a comment below.
REMEMBER – SMART BUSINESS THINKING AND SMART BUSINESS COACHING