Top Business Tip 10 For Post Lockdown 25+ Things You Must Do To Prosper Post Lockdown In Your Business When the lockdown is lifted and all businesses are allowed to trade again, things will be very different; there is likely to be a recession, with unemployment growing. Crucially, though, many people will have less money […]
Continue readingCategory Archives: Customers, Products & Competitors
For Business Success, You Need To Know Your Customers, Products & Competitors.
The key to your success is to run your business around your customers, so that you provide the right products at the right prices with the right customer service, giving the right customer experience.
You also need to understand you competitors and why their customers buy their products.
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What Price Should I Charge?
What Price Should I Charge? Do I Set A Cheap Price & Undercut My Competitors? Or Do I Stick My Neck Out & Charge A High Price? . These are common questions that scores of business people have asked me over the years. And, it can be difficult to answer. . Many factors will affect […]
Continue readingDo You Ask For Customer Reviews?
Do You Ask For Customer Reviews? If You Don’t, You Should. Customer Reviews Can Be So Valuable For You. . Whether good or bad, customer reviews are such a valuable source of information for you; whether they are good or bad, you need to know what your customers think about: Your products Your prices Your […]
Continue readingHow To Deal With Customer Complaints – In 6 Simple Steps
How To Deal With Customer Complaints – In 6 Simple Steps What do you do when you receive a customer complaint? Do you curse, bury the complaint under the carpet or do you face it? . In this article, I will show you how to deal with customer complaints effectively to the satisfaction of the […]
Continue readingBusiness Success: Know Your Competition
Business Success: Know Your Competitors. A Comprehensive Understanding Of Your Competitors Will Enable You To Run Your Business Better And To Boost Your Business Sales And Profits. . My first business was a public house called The White Hart Inn in a nice Somerset village called Trudoxhill near Frome in the U.K.. The business was […]
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